The University of Chicago Medicine Ingalls Memorial
Job Description:
Join us at the forefont at Ingalls Memorial as a Customer Associate in the Family Care Center in Flossmoor As a Customer Associate you will perform general reception duties which includes checking patients in and out, telephone message retrieval and routing, updating demographic, insurance information, general filing, and maintenance of medical charts.
Essential Job Functions Receives and discharge patients, including, but not limited to:
greeting, enter accurate demographic and insurance verification, updating information, collection of payments, issuing receipts, notification of clinical staffPerforms clerical duties, including but not limited to:
scheduling, typing, form completion, photocopying, faxing, mail sorting, filling, maintenance, and preparation of medical chartReceived incoming calls, routing to appropriate party, and takes messages according to department protocol or needs of customer.
Receives cash and other payments, reconciles balances at end of shift.
Makes bank deposits as requested Files and retrieves medical records from storage areas as requested and according to department procedures and policy.
Required Qualifications High school diploma or equivalentExperience in the basic computer software programsDemonstrated ability to develop others in areas of continuous process improvement, and customer serviceDelivery and self-directed team workModerate typing skills (minimum 30wpm) Preferred Qualifications 1 to 2 years experience in health care settingInsurance and collections experience Position DetailsJob Type/FTE:
RegistryShift:
Rotate (8-hr) Unit/Department:
Family Care Center,FlossmoorCBA Code:
Non UnionAbout the Company:
The University of Chicago Medicine Ingalls Memorial.
Estimated Salary: $20 to $28 per hour based on qualifications.
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